Flivor Account & Registration
| Q1 |
Is Flivor free and will it remain free? |
| A1 |
Yes! Flivor is 100% free. |
| Q2 |
Why can't I create an account? |
| A2 |
If you have already signed up for Flivor you can not sign up again using the same e-mail address. If you are having other problems please contact our support team at support@flivor.com and let us know what error you are receiving. |
| Q3 |
What if I don't receive my confirmation e-mail to activate my account? |
| A3 |
Please make sure to check your spam e-mail folder first. Then click here to request your confirmation e-mail to be sent again. If this does not solve the problem, then e-mail us at support@flivor.com with the e-mail address you used to sign up and your username (your profile URL). |
| Q4 |
I can't log in. What should I do? |
| A4 |
If you are new to Flivor, please make sure that you activate your account by clicking on the link sent to your email. If you are not a new member, check to make sure you have the right password. (Password is case sensitive.) If the problem still persists, contact support@flivor.com. |
| Q5 |
How do I change my password? |
| A5 |
Log in to Flivor. Click on "Edit Profile", and enter your new password. |
| Q6 |
What if I lost my password? |
| A6 |
Click on "Forgot your password?" link on the login page and enter your e-mail address, then click "Submit". Your password will be emailed to you. |
| Q7 |
How do I change my email address? |
| A7 |
Log in to Flivor, click on "Edit Profile", and enter your new email address. |
| Q8 |
Can I have more than one Flivor account? |
| A8 |
No, you can only have one account. |
| Q9 |
What if I don't have my own blog or web site to add Flivor to? Can I still enjoy what Flivor has to offer? |
| A9 |
Your member profile page on Flivor can be your homepage. Your Flivor player will be automatically added to your page. |
| Q10 |
Are there rules and restrictions on streaming videos and music and/or broadcasting live? |
| A10 |
Yes. Please read out Terms of Service for details. |
| Q11 |
Is there an age restriction for users? |
| A11 |
Yes. Flivor is only available for users 14 years of age and older. |
| Q12 |
How do I delete my account? |
| A12 |
Please send us an e-mail to request. |
 Flivor Features & Functions
| Q1 |
About uploading images |
| A1 |
You can upload images from the member area. The supported formats are JPEG (.jpg) and GIF (.gif). JPEG format is suitable for photo images since it supports full color display. GIF format file with transparent background may not be displayed correctly.
* JPEG ... Joint Photography Experts Group. A standardized image compression mechanism. JPEG images are not limited to a certain amount of color, like GIF images are. Therefore, the JPEG format is best for compressing photographic images. So if you see a large, colorful image on the Web, it is most likely a JPEG file. However, JPEG is a "lossy" format, which means some quality is lost when the image is compressed. If the image is compressed too much, the graphics become noticeably "blocky." Like GIFs, JPEGs are cross-platform, meaning the same file can be viewed equally on both a Mac and PC.
* GIF ... GIFs are compressed image files that use a compression formula originally developed by CompuServe. GIFs are based on indexed colors,
which is a palette of at most 256 colors. This helps greatly reduce their file size. These compressed image files can be quickly transmitted over a network or the Internet, which is why you often see them on Web pages. GIF files are great for small icons and animated images, but they lack the color range to be used for high-quality photos. |
| Q2 |
Which movie formats does Flivor support? |
| A2 |
AVI, MOV, WMV, 3GP and MPEG. |
| Q3 |
How many movies can I have in my video queue? |
| A3 |
For now you can only have 3 movies in your queue. However, you can still show all your movies in your movie gallery page. |
| Q4 |
Which audio formats does Flivor support? |
| A4 |
MP3 and WAV. |
| Q5 |
How much storage space and bandwidth can I use on Flivor? |
| A5 |
You get 500MB of storage and unlimited bandwidth for free. |
| Q6 |
I uploaded a file but it is not showing up. |
| A6 |
Please allow some time for the database/system to be updated. File uploading could sometimes take as long as 15 minutes depending the size of the file you are trying to upload. If the problem persists, try uploading the file again. |
| Q7 |
Can I record clips directly from Flivor.com? |
| A7 |
Yes you can. Please go to your “Edit Movie Gallery” page and click on the “Record Video” button on the right. Videos recorded using this function will automatically be uploaded to your movie gallery page. |
| Q8 |
How do I know when someone is watching me? |
| A8 |
If a visitor is viewing your web cam, you will see an eyeball image next to the user. If the visitor has entered chat mode, you will see the name of the person on the right-hand side of the chat box. |
| Q9 |
Can I also see my visitors feed while using the video chat? |
| A9 |
No. Only the visitor can see you unless the visitor has his/her own Flivor account. |
| Q10 |
Can my visitors hear me if I have a microphone? |
| A10 |
Yes, they can. When you “Go Live”, the volume button on your chat window controls the volume of your microphone. |
| Q11 |
How many people can I chat with at the same time on my Flivor player? |
| A11 |
There is no limit on the number of people you can have connected to your chat session. You can have as many people connected to you as your system resources would allow. |
| Q12 |
If I am logged in, am I considered to be "Live" or just "Online"? |
| A12 |
If you are just logged into the member area, you are not considered "Live" and will not show up on the "Who's Live" section. You must click on the "Go Live" button on "MyPage" to show up on this section. |
| Q13 |
What other languages are supported on Flivor chat? |
| A13 |
Flivor supports Unicode text encoding to use multilingual text. |
| Q14 |
If I have a Flivor player on my web site, will I be using my own bandwidth? |
| A14 |
No. That is the beauty of Flivor. Now you can broadcast movies without worrying using up your own bandwidth resources. |
| Q15 |
Will my files ever be deleted? |
| A15 |
As long as you don't upload illegal or copyrighted material, your files will never be deleted. |
System Requirements
| Q1 |
What are the system requirements to use Flivor? |
| A1 |
Internet connection (DSL or T1 broadband connection recommended). Faster CPU, better video card, with enough memory also recommended. |
| Q2 |
What are the exact dimension of the Flivor player? |
| A2 |
Flivor Player is available in five different sizes, 160x160, 160x400, 400x160, 480x240, and 760x566. |
| Q3 |
Do I need a broadband connection to use Flivor? |
| A3 |
It is not required but it is strongly recommended. |
| Q4 |
Can I use Flivor through LAN in my office? |
| A4 |
If your company's LAN provides you a "Private IP Address", you can't. In that case, please provide an internet connection with a global IP address. If you have additional questions about your internet connection, please ask your local internet service provider. |
| Q5 |
What kind of plug-ins should I have, and what browsers are supported? |
| A5 |
In order to use Flivor, please install Macromedia Flash Player 8 or higher. Also, please use Internet Explorer 6.0 or higher for Windows, and Internet Explorer 5.2 or higher for Macintosh. |
| Q6 |
What else should I check? |
| A6 |
Please enable JavaScript if you haven’t already, and your browser security lever should be set to"Medium" level or lower. If you use a pop-up or AD blocker, please disable it if you are still having problems. A Firewall may also block the connection depending on the setting. If you have a problem while using the video chat, close any other applications to free up more system resources. |
| Q7 |
The video screen is all black and doesn’t show anything. |
| A7 |
Please check the setting of your Flash plug-in.
1. Right-click anywhere on the Flivor Interface.
2. Choose "Setting...".
3. A small dialog window will appear. Check "Allow" and "Remember" and the click "Close". |
| Q8 |
My video screen isn’t showing anything but I hear noise. |
| A8 |
There may be a conflict among the devices that are connected to your computer. If the driver software of your camera is working properly and recognized by your computer, then check to see if there's any conflict among the devices. In many cases, computers with TV tuners have this kind of problem.
1. Right-click on "My Computer" and then choose "Property".
2. Click on the Hardware tab, then open "Device Manager".
3. Look to see if there's any conflict among devices.
4. Disable the device that is causing the trouble.
* Also you may want to close some communication software, such as Windows NetMeeting. |
| Q9 |
What web cams are compatible with Flivor? |
| A9 |
Please click here for a list of compatible web cams |
Other
| Q1 |
How to set up the privacy and security settings? |
| A1 |
Please click here to find how to set your privacy and security settings. |
| Q2 |
How do I report an error? |
| A2 |
If you consistently keep receiving and error message and cannot resolve the issue, please contact us at support@flivor.com so that we can help you find a solution for your problem. |
| Q3 |
Where can I report copyright infringements? |
| A3 |
Please report any copyright infringements to copyright@flivor.com. |
| Q4 |
How do I advertise on Flivor? |
| A4 |
Please contact our marketing team at marketing@flivor.com. |
| Q5 |
How do I report inappropriate content? |
| A5 |
Please report any inappropriate content to abuse@flivor.com. |
| Q6 |
Somebody is harassing me, what can I do about it? |
| A6 |
First of all, stop any form of contact with that person. Ignoring the person is probably the best way to have that person stop harassing you. If this person continues with his actions or makes any threats please contact your local law enforcement immediately, and contact us at abuse@flivor.com so that we are aware of the situation and user. |
| Q7 |
Parental Control Protections |
| A7 |
Flivor is concerned about the safety and privacy of all of the members of our community, especially minors. However, it is important to keep in mind that Flivor is intended for broad general use and some users may consider some content available on Flivor is offensive, indecent or objectionable. FP can not be held responsible for any content Posted by Flivor users. While Flivor has established rules keeping children under the age of 14 from becoming a member, it is easy for children to lie about their age and thus gain access to Content which may be inappropriate and unintended for them. It is up to parents to properly supervise their children’s online activities. Certain parental control protections are commercially available which can assist parents in supervising their children’s online activities such as computer hardware, software, and filtering services which can be used to block a child’s access to websites such as Flivor.com. You can find tools that will assist you in supervising your children’s online activities by clicking here. |
| Q8 |
Where can I download the Flivor logo? |
| A8 |
You have our permission to link to the pages on Flivor.com. To use the Flivor logo, please click here to read our terms and download the graphics. |
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